Cancellation and refunds

Before payment

During the pilot, we will confirm the session, price, timing, and cancellation terms before collecting payment.

Rescheduling

Contact us as soon as possible if you need to reschedule. We will try to coordinate a new time with the professional.

Cancellations and refunds

If a session is cancelled before the agreed cancellation deadline, we will generally offer a refund or reschedule. Late cancellations, missed sessions, or work already completed may not be refundable. The specific terms shown before payment control for that session.

Professional cancellations

If a professional cancels or cannot deliver the agreed session, we will work to reschedule or provide a refund for the affected session.

Contact

For questions, email hello@getabovebar.com before booking whenever possible.